Home Care in Pinhoe
Do you need home care in Pinhoe for someone who wants to stay in their own house?
One independent carer on the east side of Exeter, with no rota and no changing faces
Pinhoe was a village long before it was a suburb, and it still has the shape of one. A church on the hill, shops along Main Road, a station, and streets of semis that filled in the gaps between the wars. Now the new estates have arrived on the edges too. Home care here is for people in all of those houses who want help without leaving them.
Free visit, no obligation, and an honest answer about whether I am the right fit.
- Enhanced DBS checked
- Fully insured
- Free home visit
- Same carer, every visit
Home care in Pinhoe, and what the area is like
Pinhoe sits on the north-eastern edge of Exeter, where the city gives way to the fields towards Poltimore and Broadclyst. It was its own village until the city grew out to meet it, and the middle of it still feels that way, with the church up on the hill, the shops strung along Main Road and the station at the bottom. Around that core, the housing tells the story of the last hundred years. Terraces and semis from the twenties and thirties along Pinhoe Road. Post-war estates behind them. And in the last decade, hundreds of new homes at Tithebarn, Monkerton and Redhayes, on land that was farmland when most of Pinhoe's older residents were young.
The people who need help here reflect that. Someone in a thirties semi they bought in 1968. A couple in a bungalow off Beacon Heath. A mother who has moved into a new-build near her daughter and needs help during the working day.
Why the east side of the city works for me
Pinhoe, Whipton, Heavitree, Polsloe and Wonford are all close together, and that is the point. I will keep the people I take on close to each other on purpose, because the drive between visits is what shortens them. From Pinhoe, the hospital at Wonford is ten minutes, the city centre fifteen, and the rest of the patch less than that. It means a visit booked for an hour is an hour, and if I say I will be there at nine, I am there at nine.
Getting out in Pinhoe
For a suburb, Pinhoe is well supplied with places to walk to. Main Road still has the Spar, with a post office counter and a bakery inside, and the chemist is round the corner on Station Road. For somebody who used to walk down every morning, doing it again with company is worth more than any amount of delivered shopping. Mincinglake Valley Park, on the north side of the city near Beacon Heath, is a few minutes away and has paths and benches, and the lanes towards Poltimore start where the houses stop. Further afield, Killerton at Broadclyst is a short drive and makes a proper afternoon out when somebody is up to it.
Families who are not nearby
The railway line through Pinhoe runs east to Honiton, Axminster and on to London, and a good many families with a parent in Pinhoe live somewhere along it. They come at weekends. In the week, they want to know that somebody local is going in, that the house is warm and the fridge is full, and that they will hear the same day if something is wrong. That is what I offer. One person, the same person, with a message after each visit. When they arrive on Saturday, they already know how the week went.
What I do not do
I work alone, so for families along the railway line the honest limit is this. I can be the person on the ground every day, but I cannot be there through the night, and I cannot send anyone else when I am away. I do not offer live-in care, I am not a nurse, and I cannot move somebody who needs two people. If any of that is what is needed in Pinhoe, I will say so at the first phone call and help you find the right service.
What I can help with in Pinhoe
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Home Care
Help at home with the things that have become hard, from one carer you know.
About home care -
Visiting Care
Regular visits, morning, midday, afternoon or evening, that last as long as they need to.
About visiting care -
After Hospital Care
Support for the first few weeks back at home after a stay in hospital.
About after hospital care -
Long Term Care
An ongoing arrangement that changes as needs change, with the same face throughout.
About long term care -
Domiciliary Care
What the term means, how it works with a direct payment, and how I differ from an agency.
About domiciliary care -
Personal Care
Washing, dressing and continence support, done with patience and privacy.
About personal care
Why an independent carer works well in Pinhoe
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On my side of the city
Pinhoe, Whipton, Heavitree and the east side of Exeter are close together, which is what lets me keep visits full length and on time.
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Old village, new estates
The lanes by the church, the thirties semis along Pinhoe Road and the new homes at Tithebarn and Monkerton each bring different needs, and I know the difference.
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A station on the doorstep
Pinhoe has its own railway station, which matters for family visiting from Honiton, Axminster or further along the line.
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Shops still on the high street
A Spar with a post office counter and an in-store bakery on Main Road, and a chemist round the corner on Station Road, mean a visit can include the shopping, done together on foot.
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Green space close by
The lanes and fields towards Poltimore start where the houses stop, and Mincinglake Valley Park is a few minutes away. Getting out does not need a long drive.
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Straight to the RD&E
The hospital at Wonford is ten minutes from Pinhoe. Appointments are easy to get to and I will drive, wait and come back with you.
How care in Pinhoe gets started
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Step 1: A phone call
Tell me what is going on. No script and no sales pitch. If it is not something I can safely take on, I will say so on that call.
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Step 2: A visit, free of charge
I come to you. We sit down, talk through what would actually help, and you decide whether I am the right fit. No charge and no obligation.
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Step 3: A written agreement
Days, times, what I will do and what it costs, in plain English. Yours to keep, and nothing in it changes without asking you first.
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Step 4: We start
Same carer, every visit. After a few weeks I know the routine, the neighbours, and which mug is the right one.
Getting out and about in Pinhoe
Not being indoors all day is one of the things families ask for most, and one of the first things a rushed visit drops. These are the sort of places a visit in Pinhoe might include, depending on the weather and how someone is feeling that day.
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Mincinglake Valley Park
The green valley on the north side of the city, off Stoke Hill and Calthorpe Road, a few minutes from Pinhoe by car. Meadow paths, a stream, benches, and views back over the city on a clear day.
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Killerton
The National Trust house and gardens a few miles north at Broadclyst. Level paths near the house, a cafe, and a garden that changes every month. A proper afternoon out.
Killerton website (opens in a new tab) -
Main Road and the village centre
The shops, the church, the post office counter in the Spar and a cafe or two, all within a level walk of the old village streets.
Where Pinhoe sits
Pinhoe is EX4. The map shows the area rather than an office, because there is no office. I come to you.
The map comes from Google and only loads if you ask for it, so Google sets no cookies until you do.
Or open Pinhoe in Google Maps (opens in a new tab)What it costs
Hourly rate
£20 to £40 per hour
Where in that range depends on what is needed. I give you one fixed figure at the free first visit, in writing, before anything is agreed.
- The rate is all in. Mileage is included, there is no VAT to add, and there is no registration fee or charge for the first visit.
- Minimum visit one hour. Usual minimum term three months, paid in advance, open for discussion at the first visit.
- A visit I miss, or cannot complete because I am ill, is not charged. The time is carried over to another visit or refunded, whichever you prefer.
- A visit you cancel with 48 hours notice is carried over. With less notice it is charged.
- 14 days to change your mind after signing the agreement. Visits you asked me in writing to start in that time are paid for.
- Two weeks notice to end the arrangement, from either of us. If it ends early you pay for the visits made and the notice period, and the rest is returned.
Questions from families in Pinhoe
Which parts of Pinhoe do you cover?
All of it. The old village around Church Hill and Main Road, the streets off Pinhoe Road, Beacon Heath, and the newer estates at Tithebarn Green, Monkerton and Redhayes. Pinhoe is EX4 and EX1, and it is well inside my patch.
Do you cover Whipton, Polsloe and Broadclyst?
Whipton and Polsloe, yes, they are next door. Broadclyst is a few minutes up the road and EX5, so yes. Anything further out along the old A30 I would want to talk through, because keeping my visits close together is what keeps them on time.
My parents are on one of the new estates and the rest of us are miles away. Can you be the person on the ground?
That is exactly what I offer. I visit at agreed times, I know the house and the routine, and I send a short message after each visit so nobody is guessing. If something is not right, you hear the same day. For families scattered along the railway line or further, one local person who knows the house is what makes it work.
Do you offer overnight care in Pinhoe?
No. Visits at agreed times, any day of the week, but never overnight stays. I work alone so I cannot send a replacement for my own absence. I say this plainly because it is what decides whether I am the right fit. If nights are the problem, I will say so at the first call and point you somewhere that can help.
Care at home in Pinhoe
Ring me and tell me what has changed. If I can help I will come to the house, free of charge, and we will work out what would actually make a difference.