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Legal Details

Who is behind Private Independent Care, and where to write to me.

Who runs this service

Business name
Private Independent Care
Proprietor
Rea Chantale Frame, a self-employed carer working alone, trading as Private Independent Care.
Address for service
10 Bridespring Road, Exeter, Devon, EX4 7EU

This is the address for letters and legal documents only. It is not an office and I do not meet anyone there. I come to you.

Phone
07359 980100
VAT
Not VAT registered. The prices on this website have no VAT to add.
Area covered
Exeter and the villages around it, postcodes EX1 to EX6.

How the service is set up

Care is provided directly by me. You engage me yourself, I work under your direction, and the arrangement is written down in plain English before anything starts. Nobody works for me and I cannot send anyone in my place.

Because I am engaged directly by each client, I am not registered with the Care Quality Commission. That registration is for organisations that employ carers and send them out. I explain this on the first call, and I bring my DBS certificate and insurance schedule to the first visit so you can read them yourself.

Your information

How I handle what you tell me, who else sees it, and how to ask for a copy or have it deleted is set out in the privacy policy.

If something is not right

Tell me first, by phone, by email or in writing to the address above, and I will reply as soon as I can. If it is about how I have handled your information, the privacy policy explains how to take it to the Information Commissioner's Office.